Custom sms sender id6/12/2023 ![]() Please note we only operate in Australia and New Zealand and do not accept accounts from other countries.We offer all new customers 10 free test credits, and will add these in after we manually verify the account to ascertain it's a legitimate business, so thank you for your patience.Simply create an account, login and create your SenderID in the SENDING section.Plus you can change these on the fly or revert to Repliable anytime. You can create multiple SenderIDs and set one as the default.Note that all SMS sent FROM the platform can be viewed in Sent/Queued where you can view live delivery reports.If you use your mobile number as the SenderID, replies will bypass the platform and come back to your phone.Also in light of criminal scammers and stalkers spoiling the messaging space for all of us, it is highly likely that the Australian government will follow countries like New Zealand and block custom SenderIDs - we are watching that space carefully and will advise you of any changes We offer no guarantees or refunds if you are blocked. Some telcos may block SMS 'from' a word SenderID (also called an 'alphanumeric' or 'alpha tag').However we have an OPT-OUT URL that people can tap to optout if this is required. Also, if you use a word SenderID, you cannot get replies.If you use a word SenderID (eg your biz name), you only have 11 characters.These shared numbers allow your recipients to REPLY to your SMS.īut you can change the default Repliable setting by creating a custom SenderID, so any SMS you send will "come from" (for example) your mobile number or your company name. So when you send a text message, it will come "from" one of these 5 default numbers (the SenderID). 99.9% of our customers are legitimate, so it greatly frustrates us that we need to do this, and we thank you for your patience.įYI: The SMS Express platform has 5 "virtual" mobile numbers (also called shared numbers). This article reflects Twilios current support capabilities for custom SMS sender IDs, or alphanumeric sender ID worldwide. We will do everything we can to protect people from scammers. International support for Alphanumeric Sender ID. We also have AI that will detect and block any scam SMS. So we have a strict security procedure and a Know Your Customer policy in place, plus a bulk sending restriction on all new accounts until we are satisfied the account is legitimate. NOTE ABOUT SCAMMERS AND OTHER CRIMINALS: we are all sick of scammers trying to steal money off innocent people. Send SMS From Your Own Number or Business Name ![]() ![]() We offer you the option of customising the SenderID so you can send SMS "from" your own phone number or company name instead of one of our virtual numbers. ![]()
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